blog and resources

Month: July 2017

Why Verbatim’s workplace is a world apart from the average call centre.

Forget all the reasons why you shouldn’t use a call answering service

From the endless hold messages to the unmistakeable high-pitched background commotion you’re met with once you finally make contact with a real person, the idea of a call centre often fills people with dread.
You’ll be glad to know that Verbatim’s workplace is a world apart from the average call centre. We decided that Jackie, a valued member of our contact centre for 17 years, would be the ideal person to tell you why…

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