blog and resources

Month: July 2018

Graphic depicting how to set up a call answering service

Set up your call answering service with ease

One of the concerns businesses have about outsourcing is the initial set up costs – money, time and effort. If you’ve been putting off setting up your call answering service because you’re concerned about what you’ll need to invest, this blog post is for you.

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Colourful image showing how to delight customers with added extras

How to delight your customers with added extras

We all want to impress our customers, stand out from the competition and grow our business. However, that means going the extra mile and putting in a little effort to delight your clients. It’s all about meeting and then exceeding expectations with some little added extras. That’s what motivates people to leave you great reviews, recommend you to their friends and stay loyal to you. So, what are these added extras?

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5 ways to bring back the work/life balance

Having time focused on people and activities you love outside of work will make you more productive and happier when your return to business. However, we don’t want to risk sacrificing the success of our businesses. So what’s the answer? We’re sharing 5 different ways you can bring back the work/life balance

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Omage of Graham Hill meeting with Sir Clive Woodward

An exclusive list of one

A few months ago, I had the tremendous pleasure of meeting Sir Clive Woodward and hearing him talk.
Given that Woodward is the only living English coach to lead a team to a World Cup win, it’s fair to say that the wisdom he had to share was worth hearing!

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