Apprentice – Reception Service

By Graham Hill

September 22, 2010

Verbatim is a reception messaging service based on New Greenham Park. They provide “front of house” telephone reception service for a variety of companies across the UK.
As The Newbury Sound Apprentice, Chris Wright joined Jackie on the ‘shop floor’ to shadow her work. Jackie has been at Verbatim for over 11 years so Chris was able to pick up plenty of tips on how to successfully receive calls, deal with any messages and pass them on to the company concerned.
Apart from cutting a caller off as Chris got to grips with the technology, apparently he made a good impression on the managers at Verbatim and was HIRED!

The Newbury Sound Apprentice was sponsored by West Berkshire Training Consortium Apprenticeships.


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