Workplace well-being: More than just buzzwords

By Laura_Donohue

September 3, 2020

Did you know that the average person spends 21% of their total waking hours at work? Over a 76-year lifespan, we’ll spend around 40,000 hours working. That’s a long time! No matter what kind of work setting you supervise, promoting a culture that supports worker well-being is essential to running a good business. This is especially true during the pandemic. Promoting workplace well-being should be included in everyone’s business strategy. Your employees’ physical and mental health can impact business in ways you might not expect.

Why is workplace well-being important?

Workplace well-being are more than just buzzwords. Developing and updating your workplace well-being strategy is on par with all of your other business decisions and activities. Without it, your workforce will be prone to needing more time off and will be less motivated and productive. According to the Health and Well-Being at Work March 2020 report, over a third of respondents included stress in their top three reasons for taking short- and long-term absences. These absences can have a knock-on effect as employees will have to take on their absent colleague’s workload, resulting in even more stress and potential demotivation and declining productivity.

Taking short breaks can have a surprisingly positive effect on your mood and productivity.

Presenteeism and Leaverism is surprisingly common

Working while sick and taking leave to complete work is, unfortunately, on the rise. In the same 2019 report, 89% of respondents said they had seen presenteeism, up from 72% in 2016. Not only does working while sick jeopardizes productivity and the quality of work, if sick employees are coming into the office, they can get others sick. This is incredibly dangerous, especially in the age of COVID-19.

‘Leaverism’, taking time off to work or working outside of contracted hours, was observed by 73% of respondents. This might provide a momentary boost in productivity, but this isn’t a sustainable solution. Presenteeism and leaverism can lead to overall reduced productivity and prolonged absence due to stress. If working while on leave or outside of contracted hours becomes a regular occurrence, employees might consider moving on to greener pastures.

How can I promote workplace wellbeing?

Putting together a workplace well-being strategy requires the same attention to detail and dedication as marketing or setting your business goals. Your employees make your business, so be sure to put their needs front and center. Due in part to the pandemic, ensure that you have a clear flexible working policy. We provided some tips on how to promote healthy remote working practices in a previous blog post. It’s also essential to provide managers with training on how to identify and to recognize stress in their teams and how to talk to employees about their well-being. Line managers are typically your employee’s first port of call, so it makes sense that they are equipped with the knowledge to help them. Finally, reexamine your workflows and processes. There might be places where these can be made more efficient and lighten stress for your employees.

Every so often, take stock of your body and breathing. Are your shoulder hiked up? When’s the last time you closed your eyes and took in a deep breath?

This is where a telephone answering service can come in handy

Incoming phone calls can interrupt everyone’s workflow, take up precious time, and add additional pressure and stress. In a time management survey 45% of business owners wished they had to deal with fewer distractions. To reduce distractions, 56% felt delegating administrative tasks would be helpful. That’s where we come in. We do so much more than just answering the phone. From taking messages, providing callers with business information, diary management, and even sales calls, our talented team does it all. We’re here to boost your business and support you. We give you and your employees the time and space you need to succeed and thrive. Don’t waste another second, try us for 30 days with a money back guarantee.


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