Answering Services

We can provide a range of answering services

A whole suite of services to keep you connected at all times, ranging from answering your phone to handling your web chat.

Answering Service

We can provide a range of answering services

A whole suite of services to keep you connected at all times, ranging from web chat to 24/7 emergency call answering

Our answering services

Call answering and web chat answering by a team of friendly and professional, UK-based virtual receptionists

Verbatim telephone answering service

Call Handling

Personalised call answering options providing coverage for as little as one phone call a day, through to manning your busy phones 24/7.

Virtual receptionist

Virtual
receptionist

Your own team, full office hours with diary management and order taking options included.

24/7 call answering

24/7 call
answering

Our 24/7 emergency call answering service means you’re there for your customers when it matters most, without you even needing to be involved.

Live-weekends

Web chat
answering

Convert more website visitors with our managed web chat service – try our 30-day free trial.

Verbatim telephone answering service

Business
continuity

Business continuity and disaster recovery call answering service with immediate switchover.

lead qualification icon

Lead
qualification

We’ll take that tricky first conversation in our stride so you don’t have to.

Virtual call centre

Increase your customer service capacity with a virtual call centre to help manage your calls.

basic-phone@2x

Phone
numbers

Geographic numbers, 0800 numbers and 0844 local rate numbers rapid set up to meet your business needs.

Get a quote

Start a 30 day trial with 100% money back guarantee (99% of people who try us, stay with us) Don’t delay call us today on 01635 576070 or fill in the form and we will be in touch:

We promise we will never share your information with third parties – see privacy policy.

What makes Verbatim different?

Pricing Icon

Pricing

We are the only company that allows rollover of unused calls and ALL transfers are included

South England based icon

South England based

Proud to be British

No Script Icon

No script

Every conversation as if we are in your office

industry expert icon

Industry experts

We know how to talk your industry talk

tailored call answering service

Tailored to you

More than call answering. We can do everything from taking orders to managing your diary

30 day trial icon

30 day trial

Plenty of time to get to know if we are right for you

Pricing

We are the only company that allows rollover of unused calls and ALL transfers are included.

No script

Every conversation as if we are in your office

Tailored to you

More than call answering. We can do everything from taking orders to managing your diary

South England based

Proud to be British

Industry experts

We know how to talk your industry talk

30 day trial

Plenty of time to get to know if we are right for you.

TRY US RISK FREE

What our clients say about us

Natasha Kearslake Organic P&O Solutions

I now have a professional receptionist service that I am proud to recommend

The service is superb. I now have a professional receptionist service that I am proud to recommend to family, friends and associates in the knowledge that they too could benefit from the peace of mind that they will always be represented well to their clients, prospects and suppliers.

Natasha Kearslake,
Organic P&O Solutions

Jason Lloyd ISAMS

An amazing service and a great bunch of friendly people to work with

We started using Verbatim a few years ago and haven’t looked back since. As we’ve grown as a company it has been reassuring having Verbatim there taking our calls, ensuring we’re not missing anything important and being there when we need them.

Jason Lloyd,
ISAMS

I now have a professional receptionist service that I am proud to recommend

The service is superb. I now have a professional receptionist service that I am proud to recommend to family, friends and associates in the knowledge that they too could benefit from the peace of mind that they will always be represented well to their clients, prospects and suppliers.

Natasha Kearslake,
Organic P&O Solutions

An amazing service and a great bunch of friendly people to work with.

We started using Verbatim a few years ago and haven’t looked back since. As we’ve grown as a company it has been reassuring having Verbatim there taking our calls, ensuring we’re not missing anything important and being there when we need them.

Jason Lloyd,
ISAMS

30 days to make up your mind

with the best guarantee in the market

A 30 day, 100% money back guarantee giving you a risk free taster period

or chat live with Olivia from the bottom right of your screen right now

30 days to make up your mind

with the best guarantee in the market

A 30 day, 100% money back guarantee giving you a risk free taster period

or chat live with Olivia from the bottom right of your screen right now