Answering Services

We can provide a range of answering services

A whole suite of services to keep you connected at all times, ranging from answering your phone to handling your web chat.

Answering Service

We can provide a range of answering services

A whole suite of services to keep you connected at all times, ranging from web chat to 24/7 emergency call answering

Our answering services

Call answering and web chat answering by a team of friendly and professional, UK-based virtual receptionists

Verbatim telephone answering service

Call Handling

Personalised call answering options providing coverage for as little as one phone call a day, through to manning your busy phones 24/7.

Virtual receptionist

Virtual
receptionist

Your own team, full office hours with diary management and order taking options included, from as little as £2.25 per day.

24/7 call answering

24/7 call
answering

Our 24/7 emergency call answering service means you’re there for your customers when it matters most, without you even needing to be involved.

Live-weekends

Web chat
answering

Convert more website visitors with our managed web chat service – try our 30-day free trial.

Verbatim telephone answering service

Business
continuity

Business continuity and disaster recovery call answering service with immediate switchover.

lead qualification icon

Lead
qualification

We’ll take that tricky first conversation in our stride so you don’t have to.

Virtual call centre

Increase your customer service capacity with a virtual call centre to help manage your calls.

basic-phone@2x

Phone
numbers

Geographic numbers, 0800 numbers and 0844 local rate numbers rapid set up to meet your business needs.

Get a quote

Start a 30 day trial with 100% money back guarantee (99% of people who try us, stay with us) Don’t delay call us today on 01635 576070 or fill in the form and we will be in touch:




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    What makes Verbatim different?

    Pricing Icon

    Pricing

    We are the only company that allows rollover of unused calls and ALL transfers are included

    South England based icon

    South England based

    Proud to be British

    No Script Icon

    No script

    Every conversation as if we are in your office

    industry expert icon

    Industry experts

    We know how to talk your industry talk

    tailored call answering service

    Tailored to you

    More than call answering. We can do everything from taking orders to managing your diary

    30 day trial icon

    30 day trial

    Plenty of time to get to know if we are right for you

    Pricing

    We are the only company that allows rollover of unused calls and ALL transfers are included.

    NO HIDDEN EXTRAS

    No script

    Every conversation as if we are in your office

    Tailored to you

    More than call answering. We can do everything from taking orders to managing your diary

    South England based

    Proud to be British

    Industry experts

    We know how to talk your industry talk

    30 day trial

    Plenty of time to get to know if we are right for you.

    TRY US RISK FREE

    What our clients say about us

    Natasha Kearslake Organic P&O Solutions

    I now have a professional receptionist service that I am proud to recommend

    The service is superb. I now have a professional receptionist service that I am proud to recommend to family, friends and associates in the knowledge that they too could benefit from the peace of mind that they will always be represented well to their clients, prospects and suppliers.

    Natasha Kearslake,
    Organic P&O Solutions

    Jason Lloyd ISAMS

    An amazing service and a great bunch of friendly people to work with

    We started using Verbatim a few years ago and haven’t looked back since. As we’ve grown as a company it has been reassuring having Verbatim there taking our calls, ensuring we’re not missing anything important and being there when we need them.

    Jason Lloyd,
    ISAMS

    I now have a professional receptionist service that I am proud to recommend​

    The service is superb. I now have a professional receptionist service that I am proud to recommend to family, friends and associates in the knowledge that they too could benefit from the peace of mind that they will always be represented well to their clients, prospects and suppliers.

    Natasha Kearslake,
    Organic P&O Solutions

    An amazing service and a great bunch of friendly people to work with.

    We started using Verbatim a few years ago and haven’t looked back since. As we’ve grown as a company it has been reassuring having Verbatim there taking our calls, ensuring we’re not missing anything important and being there when we need them.

    Jason Lloyd,
    ISAMS

    30 days to make up your mind

    with the best guarantee in the market

    A 30 day, 100% money back guarantee giving you a risk free taster period

    or chat live with Olivia from the bottom right of your screen right now

    30 days to make up your mind

    with the best guarantee in the market

    A 30 day, 100% money back guarantee giving you a risk free taster period

    or chat live with Olivia from the bottom right of your screen right now