24/7 Emergency Call Answering

Be there when it matters most

  • Automatic process of contacting your staff
  • Continued calling until a team member is located to do the job
  • Job done, happy customers, peace of mind for you
  • End-to-end service, totally hands-free on your part

24/7 Emergency Call Answering

Be there for your customers when it matters most​
  • Automatic process of contacting your staff
  • Continued calling until a team member is located to do the job
  • Job done, happy customers, peace of mind for you
  • End-to-end service, totally hands-free on your part

Or call 01635 576070

Take the stress out of handling those out of hours emergencies

When you’re in the service industry – let’s say you run a plumbing firm – it is vital you’re on hand the very moment your customer needs you.

What do you currently do to get an expert pair of hands on site when your customers need urgent help? Does it involve calling around your staff, leaving voicemails and waiting anxiously for text messages? Do you feel worried and unsettled until you know you have the right person heading to the client’s premises?

End to end management

This is why our emergency call out service is such a breath of fresh air to our clients who invest in it. Using our technology, your Verbatim PA will activate an automatic process of contacting your staff in your preferred order until an available team member is located and referred to the job at hand.

Our end-to-end management of your emergency call out system is completely hands-free on your part and will get your on-call team working like clockwork.

If you would like to find out more, get in touch now

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We’ll take that tricky first conversation in our stride so you don’t have to.

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Business Continuity

Business continuity and disaster recovery call answering service with immediate switchover.

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Virtual Phone Numbers

Unique phone numbers for tracking advertising campaigns and local operations.

Frequently asked questions

Not at all. Our team of PAs is small enough (and we go to great measures) to ensure we know your business inside out before we get started. It means most of your callers won’t have so much as an inkling that anything’s changed, not least that you’ve outsourced your phones.

We take your calls from 8am-6.30pm Monday-Friday and 9am-2pm on Saturday.
Outside these hours we offer a free unlimited voicemail to email service.
We also offer a 24×7 service which operates 365 days a year including Christmas and all UK bank holidays.

Yes. You’ll find us in West Berkshire on the outskirts of Newbury. Feel free to drop by for a visit.

It’s a very simple process at your end and there is no extra technology. All you need to do is to contact your telephone provider to arrange a call diversion facility on your account. Or if you prefer we can call them on your behalf.
Set up is simple and we have most accounts up and running within 24 hours. In fact, very often in less time than that.

30 days to make up your mind

with the best guarantee in the market

A 30 day, 100% money back guarantee giving you a risk free taster period

or chat live with Olivia from the bottom right of your screen right now

30 days to make up your mind

with the best guarantee in the market

A 30 day, 100% money back guarantee giving you a risk free taster period

or chat live with Olivia from the bottom right of your screen right now