Telephone Answering Service
Never miss another call again
With free call transfers as standard our telephone answering service is perfectly tailored to suit your business.
Call Answering Service
We look after your customers like you would
With free call transfers as standard and rollover of any unused calls, our telephone answering service is perfectly tailored to suit your business.
What challenges will it solve?
No more missed calls
Worried about losing out to your competition every time you miss a call?
Less interruptions
Determined to go above and beyond for your customers, but struggling to take all their calls and run your business?
Avoid endless sales calls
At your wits’ end with the deluge of unwanted sales calls that take up so much time and make you shudder every time the phone rings?
Save costs
Searching for an alternative to hiring a receptionist (too expensive) or installing an automated phone system (too impersonal)?
Save time
What happens when the person who answers your phone gets ill or goes on holiday?
How Verbatim compares to other call answering services
| Features | Verbatim | Other Call Answering Services |
| Putting calls through to you fee | Included in monthly fee | 7-26p per minute to landlines and 15-75p per minute to mobiles. |
| Sending texts on your behalf | Included in monthly fee | 5 -12 pence per SMS |
| Voicemail-to-email message transfer outside of working hours | Included in monthly fee | £10 per month |
| Status update system | Included in monthly fee | Not available |
| Log orders and payments into your own Ecommerce systems | Included in monthly fee | Not available |
| Enter new enquiries into your CRM program | Included in monthly fee | Not available |
| Latest advanced compliant call recording when taking credit card payments. | Included in monthly fee | Not available |
| 6 week 100% money-back guarantee. | 30 day risk-free trial | 1 week free trial |
How do I get started?
Overflow call answering*
Virtual Receptionist / Switchboard
24/7 Call answering
We can be there when your customer needs you most, whether its a plumbing emergency or urgent service call out. Read more about our 24/7 Call answering service.
VIP Callers
Free Call Transfers
Unlike many of our competitors all of our call answering options come with FREE call transfers.
Switch between services anytime
You can effortlessly switch between our virtual receptionist and overflow call answering services.
Bespoke fixed fee call plans
Text messaging, orders and payments logging in your ecommerce system, enquiries logged into your CRM system and much more…
Lead qualification
We’ll take that tricky first conversation in our stride so you don’t have to.
Virtual numbers
Geographic numbers, 0800 numbers and 0844 local rate numbers rapid set up to meet your business needs.
Business continuity
For as little as £2.25 per day you can enjoy the peace of mind that Verbatim’s call answering service brings. But with so many options to choose from how do you pick the service to suit your needs?
Simple really: just call us. With over 21 years in the industry we’re well placed to advise you how to get the best from a call answering service and design a bespoke package to suit your needs.
Ring us now on 01635 576070 or
Overflow call answering*
Virtual Receptionist / Switchboard
24/7 Call answering
We can be there when your customer needs you most, whether its a plumbing emergency or urgent service call out. Read more about our 24/7 Call answering service.
VIP Callers
Free Call Transfers
Unlike many of our competitors all of our call answering options come with FREE call transfers.
Switch between services anytime
You can effortlessly switch between our virtual receptionist and overflow call answering services.
Bespoke fixed fee call plans
Text messaging, orders and payments logging in your ecommerce system, enquiries logged into your CRM system and much more…
Lead qualification
We’ll take that tricky first conversation in our stride so you don’t have to.
Virtual numbers
Geographic numbers, 0800 numbers and 0844 local rate numbers rapid set up to meet your business needs.
Business continuity
For as little as £2.25 per day you can enjoy the peace of mind that Verbatim’s call answering service brings. But with so many options to choose from how do you pick the service to suit your needs?
Simple really: just call us. With over 21 years in the industry we’re well placed to advise you how to get the best from a call answering service and design a bespoke package to suit your needs.
Ring us now on 01635 576070 or
How does it work?
Your phone rings
You leave it to us to carry on with your day
If it's a VIP caller
Your Verbatim PA will recognise them and speak to them accordingly.
If it's a new caller
Your Verbatim PA uses your preferred greeting to welcome the caller and quickly works out how they can help
Your Verbatim PA goes to action
- Checking your diary
- Booking appointments
- Taking a message
- Qualifying leads
- Processing an order
- Connecting calls to you
Happy Customers
Every conversation ends with a happy caller and not a moment stolen from your day.
Your phone rings
You leave it to us to carry on with your day
If it's a VIP caller
Your Verbatim PA will recognise them and speak to them accordingly.
If it's a new caller
Your Verbatim PA uses your preferred greeting to welcome the caller and quickly works out how they can help
Your Verbatim PA goes to action
Checking your diary
Booking appointments
Taking a message
Qualifying leads
Processing an order
Connecting calls to you
Happy Customers
Every conversation ends with a happy caller and not a moment stolen from your day.
Get a quote
Start a 30 day trial with 100% money back guarantee (99% of people who try us, stay with us) Don’t delay call us today on 01635 576070 or fill in the form and we will be in touch:
We promise we will never share your information with third parties – see privacy policy.
What makes Verbatim different?
Pricing
Save money with FREE call forwarding, We are one of the few providers that offer free call transfers.
South England based
Proud to be British
No script
Every conversation as if we are in your office
Industry experts
We know how to talk your industry talk
Tailored to you
More than call answering. We can do everything from taking orders to managing your diary
30 day trial
Plenty of time to get to know if we are right for you
Pricing
We are the only company that allows rollover of unused calls and ALL transfers are included.
No script
Every conversation as if we are in your office
Tailored to you
More than call answering. We can do everything from taking orders to managing your diary
South England based
Proud to be British
Industry experts
We know how to talk your industry talk
What our clients say about us
I now have a professional receptionist service that I am proud to recommend
The service is superb. I now have a professional receptionist service that I am proud to recommend to family, friends and associates in the knowledge that they too could benefit from the peace of mind that they will always be represented well to their clients, prospects and suppliers.
Natasha Kearslake,
Organic P&O Solutions
An amazing service and a great bunch of friendly people to work with
We started using Verbatim a few years ago and haven’t looked back since. As we’ve grown as a company it has been reassuring having Verbatim there taking our calls, ensuring we’re not missing anything important and being there when we need them.
Jason Lloyd,
ISAMS
I now have a professional receptionist service that I am proud to recommend
The service is superb. I now have a professional receptionist service that I am proud to recommend to family, friends and associates in the knowledge that they too could benefit from the peace of mind that they will always be represented well to their clients, prospects and suppliers.Natasha Kearslake,
Organic P&O Solutions
An amazing service and a great bunch of friendly people to work with.
We started using Verbatim a few years ago and haven’t looked back since. As we’ve grown as a company it has been reassuring having Verbatim there taking our calls, ensuring we’re not missing anything important and being there when we need them.Jason Lloyd,
ISAMS
30 days to make up your mind
with the best guarantee in the market
A 30 day, 100% money back guarantee giving you a risk free taster period
or call 01635 576070
or chat live with Olivia from the bottom right of your screen right now
30 days to make up your mind
with the best guarantee in the market
A 30 day, 100% money back guarantee giving you a risk free taster period
or call 01635 576070
or chat live with Olivia from the bottom right of your screen right now
