blog and resources
Articles and advice on delivering a first rate customer service
With staff busy enjoying the festive season, a call answering service can help support your business by providing a consistent, professional service. You can truly enjoy Christmas in the knowledge that your business is safe and sound.
When it comes to business, there is nothing better than personal service. Using an independent company for your call answering needs can be hugely rewarding – and get you better service too.
At Verbatim, we believe that bespoke is the only way to approach call answering. Every single client we work with is unique, and so is our approach. We don’t use scripts, so your customers will feel like they are speaking to a real person
Being an IT consultant is a challenging job, and one that is often viewed as a lot simpler than it actually is. Have you ever considered using a call answering service to help you provide support to your customers while running your business efficiently?
At Verbatim, we understand how difficult it can be to answer the phone all the time – which is where we can help. Using a call answering service helps you focus on your clients still while dealing with your admin