blog and resources
Articles and advice on delivering a first rate customer service
As big office buildings have given way to more varied and flexible options, the challenge is finding the right workspace to bring colleagues together as and when it’s required.
Making the decision to outsource parts of your business – such as your customer service offering – can be daunting. Here are some of the biggest questions that you may be asking – as well as some tried-and-tested solutions.
Customer retention should not be overlooked when it comes to creating a business strategy and can be just as important as customer acquisition. It can be highly rewarding if approached in the right way.
Many small business owners will work every day over the Christmas holiday without a single day off. So Verbatim has looked at three of the biggest concerns that business owners face during the holiday period – and have perfectly wrapped solutions to ensure you get the break you deserve.
Our call answering service ensures that every single phone call is answered in a timely manner. This gives you the opportunity to follow up potential leads – and with more customers comes more revenue for your business.
Many months ago, we were wondering what would happen when businesses began to return to the office. Here’s why Verbatim continues to be in the perfect position to help you through the transition.
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