blog and resources
Articles and advice on delivering a first rate customer service
How telephone services such as a virtual phone number and call answering can give your small business a more professional frontage.
The quality of your customer service can make or break your business results, so here are 5 easy ways to delight your customers.
Five rings might signify all that is great about the Olympics, but did you know if you leave your telephone to ring five times you have probably already lost that business?
Here at Verbatim we are helping businesses adapt their working practices, whether it’s providing home working solutions or extra telephone answering cover.
Businesses must make sure they have a full range of communications channels open for their customers – including telephone answering and web chat services.
Here at Verbatim we’re currently looking for someone to join our friendly telephone answering team on a full-time basis in a receptionist/customer-service role.
Summer is just around the corner, but is you ready for it? You’ll want to make sure your business and workload are looked after whilst you’re away. Here’s how Verbatim can help you to take that precious time off.
- Business Continuity (4)
- Call Centre Outsourcing (3)
- Customer Service (12)
- Industry-Specific Solutions (11)
- Lead Qualification (2)
- Phone Numbers (2)
- Reading, Newbury and Berkshire (5)
- Technology (2)
- Telephone Answering (50)
- Telephone Trivia (2)
- The Changing World of Work (28)
- Time Management (5)
- Verbatim News (10)
- Virtual Receptionist Services (6)
- Web Chat (7)