blog and resources
Articles and advice on delivering a first rate customer service
Why Verbatim Call Answering chose Moneypenny as their number one
When it comes to watching great films and TV programmes, we especially love those that feature some pretty amazing receptionists! Here are some of our favourites, who do their jobs with amazing flair and style – although some of their working practices are slightly questionable, to say the least!
Five reasons why your business needs web chat and one very good reason why you need us to manage it for you
Here at Verbatim, we understand the importance of being available to customers, at a time that suits them, whenever this might be. Our telephone answering service ensures you never miss an important cal and now our web chat service will make sure you’re covered on all fronts.
Verbatim bags Best Virtual Assistant Services Award from Clutch
We’re chuffed to announce that Verbatim has bagged the Best Virtual Assistant Services Award from the B2B review platform Clutch.
Our new pricing – Simpler and even better value
23 years ago we set out on a mission to ensure our clients would never miss an important call again. Today, our core values remain the same – provide an exceptional customer experience, for the best price possible, with no hidden costs.
Prediction No 5: A decentralised future awaits
Decentralised business will become the norm Time and again, history has shown that national or global traumas fundamentally change our society and economy and there’s
Prediction No 4. “Omni-channel” communications will no longer be just for big corporates
We’ve long known that necessity is the mother of invention. 2020 has taught us that pandemics are the mother of rapid adoption. There’s no doubt
Prediction No 3. Work spaces will never be the same
Covid-19 has impacted almost every area of our lives and none more so than the way we work. Overnight, offices around the country were abandoned
Verbatim’s Christmas Competition
It’s time to dust off your baubles, grab your tinsel and get your creative Santa hat on. Here at Verbatim, for one week only, we’re
Verbatim’s 12 Days Of Christmas
At Verbatim we love Christmas time, so we have made up our own little 12 Days of Christmas carol. Our call answering services are flexible and comprehensive, designed to give you all the support you need during the festive season.
