blog and resources
Articles and advice on delivering a first rate customer service
Two simple ways to give your small business a more professional image
How telephone services such as a virtual phone number and call answering can give your small business a more professional frontage.
Is Your Business Leaking Valuable Prospects?
Even with the best intentions in the world, small business owners simply can’t answer the phone every time it rings. That’s where Verbatim can help with its first-rate lead qualification, sales and order-taking technologies.
5 Easy Ways for Businesses to Delight their Customers
The quality of your customer service can make or break your business results, so here are 5 easy ways to delight your customers.
Unlike the Olympics, five rings can spell disaster for your business
Five rings might signify all that is great about the Olympics, but did you know if you leave your telephone to ring five times you have probably already lost that business?
Pingdemic staffing problems? Here are our business continuity solutions
Here at Verbatim we are helping businesses adapt their working practices, whether it’s providing home working solutions or extra telephone answering cover.
Web chat and telephone answering: why your business needs both
Businesses must make sure they have a full range of communications channels open for their customers – including telephone answering and web chat services.
Verbatim are recruiting: apply for our receptionist/ customer-service role
Here at Verbatim we’re currently looking for someone to join our friendly telephone answering team on a full-time basis in a receptionist/customer-service role.
How Verbatim can help you take a break over the summer
Summer is just around the corner, but is you ready for it? You’ll want to make sure your business and workload are looked after whilst you’re away. Here’s how Verbatim can help you to take that precious time off.
Verbatim’s favourite famous telephone calls
With call answering as our speciality, we love a bit of telephone trivia here at Verbatim. And when it comes to some of the world’s most famous telephone calls, here are a few of our favourites.
Categories
- Business Continuity (4)
- Call Centre Outsourcing (3)
- Customer Service (12)
- Industry-Specific Solutions (11)
- Lead Qualification (2)
- Phone Numbers (2)
- Reading, Newbury and Berkshire (5)
- Technology (2)
- Telephone Answering (50)
- Telephone Trivia (2)
- The Changing World of Work (28)
- Time Management (5)
- Verbatim News (10)
- Virtual Receptionist Services (6)
- Web Chat (7)
