blog and resources
Articles and advice on delivering a first rate customer service
When it comes to watching great films and TV programmes, we especially love those that feature some pretty amazing receptionists! Here are some of our favourites, who do their jobs with amazing flair and style – although some of their working practices are slightly questionable, to say the least!
Five reasons why your business needs web chat and one very good reason why you need us to manage it for you
Here at Verbatim, we understand the importance of being available to customers, at a time that suits them, whenever this might be. Our telephone answering service ensures you never miss an important cal and now our web chat service will make sure you’re covered on all fronts.
We’re chuffed to announce that Verbatim has bagged the Best Virtual Assistant Services Award from the B2B review platform Clutch.
We’ve long known that necessity is the mother of invention. 2020 has taught us that pandemics are the mother of rapid adoption. There’s no doubt
Covid-19 has impacted almost every area of our lives and none more so than the way we work. Overnight, offices around the country were abandoned