There are a number of steps you can take to choose a call-answering partner for your business. This will help you to find a reliable call handler or virtual receptionist who can offer you a high standard of service.

One of the problems many businesses face when it comes to outsourcing call answering is knowing how to choose a reliable service partner that they can trust and be confident in. Here are some tips to get started.

If you run a business, you probably do some form of lead qualification, whether you realise it or not. Put simply, lead qualification is the process of working out (qualifying) if a prospect you’re talking to (a lead) is likely to buy from you.