The call answering professionals: Over 23 years of virtual receptionist experience

blog & resources

Customer Service

Here you can find a range of articles and resources about customer services, as well as advice on how to best support your customers and clients.

Young people embracing the phone

Think the phone is dead? Think again …

We’re all basically superglued to our mobiles and out of all the things we use them for, making phone calls doesn’t even come into the list of top reasons. But when it comes to business, the telephone call will never go out of fashion. Here’s why.

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Virtual Receptionist Service

Your eReceptionist alternative

If you’re looking for an alternative to eReceptionist, you’re in the right place. Did you know that Verbatim Phone Answering can offer you a trusted Virtual Receptionist Service?

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Man shouting at telephone

Why You Need A Good Voice For your Business

Today we want to talk about voice. No, we’re not talking about your marketing voice, or even your personal voice. We’re talking about the voice your customers hear when they call your business. Who picks up the phone? What do they sound like? What impression do they give of your business to that brand new caller?

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