Web chat and telephone answering: why your business needs both
July 14, 2021
Businesses must make sure they have a full range of communications channels open for their customers – including telephone answering and web chat services.
The call answering professionals: Over 23 years of virtual receptionist experience
- Answering Services
We manage your calls when you’re busy, only transferring the important ones.
Our experienced receptionists will seamlessly become part of your organisation.
All day, every day, emergency call answering. We’re there when it matters most.
A quick, human response for all your web visitors.
From order taking to first-line support, we will be a seamless extension to your customer service team.
Additional Services
Phone numbers for every need including freephone, geographic or national.
We are experts in managing complex tasks such as lead qualification and order taking.
When disaster hits, we can be a seamless part of keeping your business going. - Blog & Resources
Articles and advice on delivering first-rate customer service.
Our 10-step guide to choosing the best answering service for your business.
Highly revealing research commissioned by Verbatim into customer service in the accountancy industry
All the answers to your frequently asked questions.
A series of simple guides for achieving outstanding customer service on the telephone.
- Industries
No more interruptions, no more distractions
Allowing you to focus 100% on your customers and home buyers
Capturing leads and taking calls any time of the day or night
A seamless extension to your business or charity
No more missed calls whilst you’re out on call
- About Us
Our close-knit team have the experience and professionalism to seamlessly become part of your business.
Take a look at some of the fabulous results our clients have achieved using Verbatim.
- Contact Us
