Here you can find a range of articles and resources about the changing world of work, including business commentary, news, tips and advice.
Our latest customer research shows that many accountancy companies in the UK are failing to embrace digital customer service, so can no longer rely on a high street office and a good reputation to grow their business. Read our full report here.
As big office buildings have given way to more varied and flexible options, the challenge is finding the right workspace to bring colleagues together as and when it’s required.
The true cost of Christmas comes to more than just the virtual office party – you may need to hire extra staff to avoid missed business opportunities. That’s where Verbatim can help – with outsourced call answering.
Many months ago, we were wondering what would happen when businesses began to return to the office. Here’s why Verbatim continues to be in the perfect position to help you through the transition.
One of the problems many businesses face when it comes to outsourcing is knowing how to choose a partner they can trust and be confident in. Here we share some of our tips to help you succeed in your search.
Five rings might signify all that is great about the Olympics, but did you know if you leave your telephone to ring five times you have probably already lost that business?
Here at Verbatim we are helping businesses adapt their working practices, whether it’s providing home working solutions or extra telephone answering cover.
Our call handling and virtual receptionist services can support your business in a flexible working environment, whether you’re in an office or at home.
Organisations of all sizes have had to modify the way they operate due to COVID-19. Keeping up with the latest trends, such as live chat, is key to running a successful business.
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