The true cost of Christmas for small businesses

By Graham Hill

December 6, 2018

British businesses are reckoned to spend around £1bn on Christmas parties each year, but the true cost of Christmas extends to more than just the financial burden. Christmas can put other strains on your business too.

  • Cost of hiring extra staff
    You may have to hire and train temporary receptionists to provide holiday cover, which can be expensive and time consuming.
  • Missed business opportunities
    If you are operating with a skeleton staff over Christmas, or even shutting down altogether, you may miss incoming business enquiries.
  • Poor customer service
    Employees are less likely to deliver great customer service if they are too busy, leaving customers feeling disgruntled, affecting your reputation and sales.

Outsourcing your call answering delivers all kind of gifts

Here’s how outsourcing your call answering during the festive season can benefit you, your staff and customers.

Happy you, happy customers

Too much work and too few staff can leave customer service wanting.
Our warm, efficient receptionists make sure all callers receive special treatment. We act as an extension of your team, so your customers will be none the wiser that you are enjoying some well-deserved time off away from the office.
Our virtual receptionist service takes full control of your calls during office hours and maintains a positive image of your business, allowing you to recharge your batteries for the year ahead.

Treat your staff

Do you want to reward staff with some extra days off over Christmas, or shut down altogether? Our overflow call answering service is perfect for busy periods, giving you the flexibility and freedom to decide when and how you want your calls answered.

Give your family the greatest gift of all, you

It’s difficult to promise that you won’t check your emails over Christmas; at the end of the day you have a business to run.
We take care of all your calls whilst you are away, allowing you to dedicate your time to your family.
If you’re nervous at the thought of being completely out of touch, we can put important or emergency calls through to you. We even offer a diary management service so you can have work booked in for when you return.
Our 24/7 call answering service provides first-class service regardless of what time it is, giving you the comfort that your calls are being answered around the clock.

Cheaper than a Gingerbread Latte

Did you know that you can outsource your call answering from as little as £2.25 a day?
If you need an extra pair of hands whilst you stay open for business during the festive season, give us a call.


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