The call answering professionals: Over 23 years of virtual receptionist experience

Verbatim Virtual Receptionists

blog & resources

The Changing World of Work

Here you can find a range of articles and resources about the changing world of work, including business commentary, news, tips and advice.

Why 3 is the magic number for answering the phone

Why 3 Really Is The Magic Number

For a long time now, it’s been a rule of basic telephone etiquette to answer within three rings. It’s one of those unwritten rules of the industry, but why? Why is the third ring the most important?

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Virtual receptionist in office holding up banner

What Is A Virtual Receptionist, And Why Do I Need One?

Missed calls can very easily lead to missed business, so a lot of organisations are trying to find a way that calls can be answered at all times, even if they are too busy to do it personally. One of the most popular options available is a virtual receptionist service.

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