Unlike the Olympics, five rings can spell disaster for your business

By Graham Hill

July 25, 2012

It was so exciting to have the Olympic torch come through Newbury, Berkshire, home town of Verbatim, The Phone Answering Service; it brings home just how amazing it is to have the global sporting event here in the UK.

Here at Verbatim we are all set to support a growing number of businesses who need additional phone support during the Olympics, something we explored in our last blog ‘Managing your phones need not be a Herculean Task‘.  Do check it out to see if you will be feeling the pressure.

Now, five rings might signify all that is great with the Olympics, but did you know if you leave your telephone to ring five times you have probably already lost that business?

Typically an answer phone kicks in around 15 seconds and people anticipate this so by 15 seconds (5 rings) customers and potential customers hang up, feeling unimpressed and not loved. In fact 7 out of 10 callers will hang up & never call back.

Here at Verbatim, The Phone Answering Service, we answer businesses missed phone calls so there’s no need to lose potential customers anymore.

If you want to provide a medal winning performance strive to answer your own phones within the all-important three rings and never a marathon five rings or more.

When it comes to each Olympic sport only three will triumph, winning gold, silver or bronze.

There are no prizes for fourth and fifth and if you want to ensure your telephone are answered promptly and professionally today and long after the Olympics have triumphantly finished, contact The Phone Answering Service.  Call us today on 01635 573208


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