Here’s Why Smart Business Owners Answer Their Phone Within Three Rings

three rings image

Does this sound familiar? You’re right in the thick of an important piece of work. You’re in the zone. You’re focused and you’ve got a sense that you’re on the verge of something pretty significant. And then the phone rings… It’s frustrating. To start with your concentration is broken. In addition, there’s the risk you’ll […]

Workplace well-being: More than just buzzwords

Did you know that the average person spends 21% of their total waking hours at work? Over a 76-year lifespan, we’ll spend around 40,000 hours working. That’s a long time! No matter what kind of work setting you supervise, promoting a culture that supports worker well-being is essential to running a good business. This is […]

Why does everyone hate voicemail and how is it bad for business?

Nobody enjoys listening to voicemails. Okay, maybe that sweet one from nan wishing you a happy birthday sparks some joy. For the most part though, people dread seeing the blinking light on their answering machine or the cassette icon on their mobile. Leaving a voicemail is can also feel like a nightmare. Being confronted with […]

Are Phone Calls On Your New Year’s Resolutions List?

Goal review chart with pens

At Verbatim, we want to help you make 2020 your best year in business yet. As a business owner, you need to make sure your phone is being answered every time, so a call to Verbatim should be your 1st New Year’s Resolution.

Call Centre Or Call Answering Service?

Call centre or call answering service

If you’re spending more time on the phone than you would like to be, can’t always answer calls because you’re too busy, or just want to make sure all of your customers get a good first impression of you, then a call answering service is for you.

Protected Time

Warning: Is Your Availability Undermining Your Business Achievements? Do you feel you have too much to do but never enough time to do it? Does your growing to-do list leave you feeling stressed and overwhelmed? Do you get frustrated by the amount of really good ideas you never implement? If you run your own business, […]

Are you a “Super Hero business owner”?

Why Your Indispensability Is Destroying Your Profit Potential   Do you have a fear of outsourcing? It’s not an odd question. You see if you want your business to be super successful, at some point you have to stop trying to do everything yourself. In the early days lots of business owners take the strain. […]

We all need "Protected Time" at work!

Most of us face this type of frustration at some time, due to the constant interruptions we experience at work. So, whether you’re a business owner, director, manager or executive, you need ‘protected time’ for those important tasks that need your undivided attention. Typical time stealers can be a knock on the door, an email […]