The call answering professionals: Over 23 years of virtual receptionist experience

blog & resources

Call Centre Outsourcing

Here you can find a range of articles and resources about call centre outsourcing, as well as advice on how to best support your customers and clients.

Young people embracing the phone

Think the phone is dead? Think again …

We’re all basically superglued to our mobiles and out of all the things we use them for, making phone calls doesn’t even come into the list of top reasons. But when it comes to business, the telephone call will never go out of fashion. Here’s why.

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Call centre or call answering service

Call Centre Or Call Answering Service?

If you’re spending more time on the phone than you would like to be, can’t always answer calls because you’re too busy, or just want to make sure all of your customers get a good first impression of you, then a call answering service is for you.

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