blog and resources
Articles and advice on delivering a first rate customer service
Five reasons why your business needs web chat and one very good reason why you need us to manage it for you
Here at Verbatim, we understand the importance of being available to customers, at a time that suits them, whenever this might be. Our telephone answering service ensures you never miss an important cal and now our web chat service will make sure you’re covered on all fronts.
We’re chuffed to announce that Verbatim has bagged the Best Virtual Assistant Services Award from the B2B review platform Clutch.
Our call handling and virtual receptionist services can support your business in a flexible working environment, whether you’re in an office or at home.
Organisations of all sizes have had to modify the way they operate due to COVID-19. Keeping up with the latest trends, such as live chat, is key to running a successful business.
When COVID-19 hit the UK, offices around the country were abandoned and staff headed home to work, finding new and innovative ways to keep businesses going.
The year 2020 will be synonymous with the Covid-19 pandemic but also the rate of change that it has brought about. Social distancing, lockdowns and
At Verbatim, we want to make sure you can enjoy your Christmas in the way you want, without any extra stress or worry, and more especially this year.
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- Lead Qualification (2)
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- Reading, Newbury and Berkshire (5)
- Technology (2)
- Telephone Answering (49)
- Telephone Trivia (2)
- The Changing World of Work (27)
- Time Management (5)
- Verbatim News (10)
- Virtual Receptionist Services (6)
- Web Chat (7)