blog and resources
Articles and advice on delivering a first rate customer service
Five rings might signify all that is great about the Olympics, but did you know if you leave your telephone to ring five times you have probably already lost that business?
Here at Verbatim we are helping businesses adapt their working practices, whether it’s providing home working solutions or extra telephone answering cover.
Businesses must make sure they have a full range of communications channels open for their customers – including telephone answering and web chat services.
Being an IT consultant in an increasingly competitive marketplace isn’t easy. Verbatim can help IT businesses find the right balance and offer seamless customer support to all clients at all times.
For estate agents, web chat is fast becoming an increasingly popular way to keep in touch with clients, old and new.
Here at Verbatim we have experience in helping recruitment firms manage their busy days. This could be through implementing a call answering service, providing a virtual PA system or setting up web chat answering.
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