blog and resources
Articles and advice on delivering a first rate customer service
How much are missed calls costing your business?
COVID-19 has truly tested business continuity. Many businesses are scrambling to respond to the deluge of calls with the majority of their workforce working from
Phone call matters: When not taking a call nearly started world war three.
On 27th October 1962, at the height of the Cuban missile crisis, out of radio contact and mistakenly believing they were under attack, two out
Professional call answering: The key to running a successful business from the kitchen table
Up and down the country business owners have had to make drastic changes to the way their companies operate. Business has gone virtual, and working
5 steps to ensure business continuity AND save money
More than 40% of businesses affected by the Manchester bombing went out of business never to return. We’re all aware of the traumatic and often
5 Signs Your Business Really Needs A Telephone Answering Service
At Verbatim, our dedicated call answering team helps business owners manage phone calls 24/7. Read on to see the 5 warning signs telling you that you need a call answering service
Using A Call Answering Service To Boost Your Growth in 2020
If you are hoping to boost the growth of your business in 2020, Verbatim’s call answering service can help increase your profitability and compete with rivals with more established brands and bigger marketing budgets.
Starting The New Year On The Right Foot With Great Customer Service
Looking into getting your business ready for the New Year? Verbatim can help improve your customer service levels with its professional call handling service and virtual receptionists.
Are Phone Calls On Your New Year’s Resolutions List?
At Verbatim, we want to help you make 2020 your best year in business yet. As a business owner, you need to make sure your phone is being answered every time, so a call to Verbatim should be your 1st New Year’s Resolution.
Christmas Is Coming – And So Are Christmas Parties!
With staff busy enjoying the festive season, a call answering service can help support your business by providing a consistent, professional service. You can truly enjoy Christmas in the knowledge that your business is safe and sound.
