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Articles and advice on delivering a first rate customer service

From over twenty years of helping our clients provide the best service possible to their customers, we’ve built up a wealth of ideas and advice we’d love to share with you.
Virtual phone numbers

Virtual Phone Numbers – What, Why And How?

Virtual phone numbers, or Direct Inward Dialling, are a type of telephone not requiring a traditional telephone line in order to work.
There are many ways a business could use a virtual phone number, depending on what their needs and aims are for their company.

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