blog and resources
Articles and advice on delivering a first rate customer service
When it comes to business, there is nothing better than personal service. Using an independent company for your call answering needs can be hugely rewarding – and get you better service too.
At Verbatim, we believe that bespoke is the only way to approach call answering. Every single client we work with is unique, and so is our approach. We don’t use scripts, so your customers will feel like they are speaking to a real person
Being an IT consultant is a challenging job, and one that is often viewed as a lot simpler than it actually is. Have you ever considered using a call answering service to help you provide support to your customers while running your business efficiently?
At Verbatim, we understand how difficult it can be to answer the phone all the time – which is where we can help. Using a call answering service helps you focus on your clients still while dealing with your admin
Virtual phone numbers, or Direct Inward Dialling, are a type of telephone not requiring a traditional telephone line in order to work.
There are many ways a business could use a virtual phone number, depending on what their needs and aims are for their company.