blog and resources
Articles and advice on delivering a first rate customer service
Call, email, or text? The best way to communicate with clients.
When it comes to flexible working, you may be wondering about the best way to communicate with your clients and customers. If you’re working in
How much are missed calls costing your business?
COVID-19 has truly tested business continuity. Many businesses are scrambling to respond to the deluge of calls with the majority of their workforce working from
Why not taking a phone call nearly started world war three
On 27th October 1962, at the height of the Cuban missile crisis, out of radio contact and mistakenly believing they were under attack, two out
Professional call answering: The key to running a successful business from the kitchen table
Up and down the country business owners have had to make drastic changes to the way their companies operate. Business has gone virtual and working
5 steps to ensure business continuity AND save money
More than 40% of businesses affected by the Manchester bombing went out of business never to return. We’re all aware of the traumatic and often
Using A Call Answering Service To Boost Your Growth in 2020
If you are hoping to boost the growth of your business in 2020, Verbatim’s call answering service can help increase your profitability and compete with rivals with more established brands and bigger marketing budgets.
Are Phone Calls On Your New Year’s Resolutions List?
At Verbatim, we want to help you make 2020 your best year in business yet. As a business owner, you need to make sure your phone is being answered every time, so a call to Verbatim should be your 1st New Year’s Resolution.
Why Work With An Independent Business For Call Answering?
When it comes to business, there is nothing better than personal service. Using an independent company for your call answering needs can be hugely rewarding – and get you better service too.
Call Centre Or Call Answering Service?
If you’re spending more time on the phone than you would like to be, can’t always answer calls because you’re too busy, or just want to make sure all of your customers get a good first impression of you, then a call answering service is for you.
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