blog and resources

Articles and advice on delivering a first rate customer service

From over twenty years of helping our clients provide the best service possible to their customers, we’ve built up a wealth of ideas and advice we’d love to share with you.
Virtual phone numbers

Virtual Phone Numbers – What, Why And How?

Virtual phone numbers, or Direct Inward Dialling, are a type of telephone not requiring a traditional telephone line in order to work.
There are many ways a business could use a virtual phone number, depending on what their needs and aims are for their company.

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To demonstrate that hairdressers use call answering services

Call Answering Services And Hairdressers – A Match Made In Heaven!

Our virtual receptionists can be on hand ready to take any call that comes into your salon, at any time. We can answer questions for your customers, give out basic information, take messages and even book appointments directly into your diary system, so you can focus on the customers in front of you, and running the salon efficiently.

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