blog and resources
Articles and advice on delivering a first rate customer service
At Verbatim, we understand how difficult it can be to answer the phone all the time – which is where we can help. Using a call answering service helps you focus on your clients still while dealing with your admin
Virtual phone numbers, or Direct Inward Dialling, are a type of telephone not requiring a traditional telephone line in order to work.
There are many ways a business could use a virtual phone number, depending on what their needs and aims are for their company.
Have you ever thought about what your mobile phone might look like in 5 years or how much technology might have changed? Let’s look into the future
If you are an IT Consultant overwhelmed by high call volumes in a entrepreneurial world full of competition, take a look at our Call Answering Service
Our virtual receptionists can be on hand ready to take any call that comes into your salon, at any time. We can answer questions for your customers, give out basic information, take messages and even book appointments directly into your diary system, so you can focus on the customers in front of you, and running the salon efficiently.
Using a virtual receptionist has a lot of advantages – and it’s something we’ve talked about a lot in the past. But did you know that one of the biggest bonuses a virtual receptionist can bring is freedom? The freedom to choose what to do with your time again, instead of being constantly tied to the phone. If that burden was taken away, think of the things you could do (and the things you could stop doing) that could improve your business performance.
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