blog and resources
Articles and advice on delivering a first rate customer service
It’s hard to imagine that the UK announced lockdown protocols three months ago. When lockdown began, many businesses scrambled to create and implement remote working
Imagine this: you’re heading back to the office after working from home for the last three months due to the lockdown. Adjusting back to your
On 27th October 1962, at the height of the Cuban missile crisis, out of radio contact and mistakenly believing they were under attack, two out
Up and down the country business owners have had to make drastic changes to the way their companies operate. Business has gone virtual, and working
More than 40% of businesses affected by the Manchester bombing went out of business never to return. We’re all aware of the traumatic and often
At Verbatim, our dedicated call answering team helps business owners manage phone calls 24/7. Read on to see the 5 warning signs telling you that you need a call answering service
If you are hoping to boost the growth of your business in 2020, Verbatim’s call answering service can help increase your profitability and compete with rivals with more established brands and bigger marketing budgets.
Looking into getting your business ready for the New Year? Verbatim can help improve your customer service levels with its professional call handling service and virtual receptionists.