blog and resources
Articles and advice on delivering a first rate customer service
Here at Verbatim we’re currently looking for someone to join our friendly telephone answering team on a full-time basis in a receptionist/customer-service role.
Summer is just around the corner, but is you ready for it? You’ll want to make sure your business and workload are looked after whilst you’re away. Here’s how Verbatim can help you to take that precious time off.
Being an IT consultant in an increasingly competitive marketplace isn’t easy. Verbatim can help IT businesses find the right balance and offer seamless customer support to all clients at all times.
For estate agents, web chat is fast becoming an increasingly popular way to keep in touch with clients, old and new.
Here at Verbatim we have experience in helping recruitment firms manage their busy days. This could be through implementing a call answering service, providing a virtual PA system or setting up web chat answering.
Time is precious for an accountant – and more importantly time is money. And clients have come to expect high-quality interaction whether it’s on the phone or messaging. Here’s how outsourcing call-answering and web-chat services can help.
When working in a legal firm, time really is important. With phone lines always ringing and messages constantly pinging, how can a firm of solicitors be sure they are always on top form? Here’s how our call answering and web chat service can help.
When it comes to watching great films and TV programmes, we especially love those that feature some pretty amazing receptionists! Here are some of our favourites, who do their jobs with amazing flair and style – although some of their working practices are slightly questionable, to say the least!
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