The call answering professionals: Over 23 years of virtual receptionist experience

Verbatim Virtual Receptionists

blog and resources

Articles and advice on delivering a first rate customer service

From over twenty years of helping our clients provide the best service possible to their customers, we’ve built up a wealth of ideas and advice we’d love to share with you.
Young people embracing the phone

Think the phone is dead? Think again …

We’re all basically superglued to our mobiles and out of all the things we use them for, making phone calls doesn’t even come into the list of top reasons. But when it comes to business, the telephone call will never go out of fashion. Here’s why.

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Lead Generation and Customer Acquisition

Is your business leaking valuable prospects?

Even with the best intentions in the world, small business owners simply can’t answer the phone every time it rings. That’s where Verbatim can help with its first-rate lead qualification, sales and order-taking technologies.

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