blog and resources

Articles and advice on delivering a first rate customer service

From over twenty years of helping our clients provide the best service possible to their customers, we’ve built up a wealth of ideas and advice we’d love to share with you.
To demonstrate that hairdressers use call answering services

Call Answering Services And Hairdressers – A Match Made In Heaven!

Our virtual receptionists can be on hand ready to take any call that comes into your salon, at any time. We can answer questions for your customers, give out basic information, take messages and even book appointments directly into your diary system, so you can focus on the customers in front of you, and running the salon efficiently.

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Showing virtual receptionist getting things done

7 Ways To Achieve More Using A Virtual Receptionist

Using a virtual receptionist has a lot of advantages – and it’s something we’ve talked about a lot in the past. But did you know that one of the biggest bonuses a virtual receptionist can bring is freedom? The freedom to choose what to do with your time again, instead of being constantly tied to the phone. If that burden was taken away, think of the things you could do (and the things you could stop doing) that could improve your business performance.

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Lots of people wanting to contact a business

Does My Small Business Really Need A Call Answering Service?

No matter what size your business is, having a receptionist is a huge advantage. Not only does it free up your time as a business owner to do more important things (like the activities that make money), but it ensures your business is presenting a sleek, professional image to the outside world.

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