The call answering professionals: Over 23 years of virtual receptionist experience

Your eReceptionist alternative

By Nick East

August 12, 2021

If you’re looking for an alternative to eReceptionist, you’re in the right place. Did you know that Verbatim Phone Answering can offer you a trusted Virtual Receptionist Service? This gives you access to your very own receptionist (or receptionists) who will seamlessly take on whatever tasks you need. 

Much more than call answering

More than just a call-answering service, our receptionists can become part of your organisation taking on a whole variety of tasks including:

Message taking: When you’re not available to answer a call, your Verbatim receptionist will take a message on your behalf and make sure that you receive it as soon as possible. 

Call transfers: We can take the call and let you decide if you want to receive it or not. If you’re busy and don’t want to be disturbed, you can flag this up in the call-management dashboard and choose another person to transfer the call to.

Call taking: We can handle simple calls on your behalf, for example, if the caller wants to know where your office is located, or what time you’re open. 

Unwanted sales calls: If you’re fed up with receiving endless sales and telemarketing calls, your receptionist can act as a gatekeeper. They will filter out the calls you don’t want to receive – saving you both time and resources. 

Order taking and lead qualification: Our UK-based team has the industry knowledge and skills and experience to handle more complex tasks, such as lead qualification and order taking, should you wish us to take on these responsibilities.

Diary management: From arranging meetings to keeping your diary up to date, your Verbatim receptionist can make life much easier for both you and your clients to find the days and times that work best to speak or meet.

A first-rate service

Offering all this and more besides, Verbatim Virtual Receptionists offer a first-class service at a competitive price. Feel free to take a look at what some of our existing clients have to say about our work and the great results they have achieved by using one of our services. Get in touch with us today to see how we can help.   

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