Call Answering Service

We look after your customers like you would

With free call transfers as standard and rollover of any unused calls, our telephone answering service is perfectly tailored to suit your business.

Call Answering Service

We look after your customers like you would

With free call transfers as standard and rollover of any unused calls, our telephone answering service is perfectly tailored to suit your business.

What challenges will it solve?

Verbatim telephone answering service

No more missed calls

Worried about losing out to your competition every time you miss a call?

Virtual receptionist

Less interuptions

Determined to go above and beyond for your customers, but struggling to take all their calls and run your business?

247 answering@2x

Avoid endless sales calls

At your wits’ end with the deluge of unwanted sales calls that take up so much time and make you shudder every time the phone rings?

lead qualification

Save costs

Searching for an alternative to hiring a receptionist (too expensive) or installing an automated phone system (too impersonal)?

Virtual receptionist

Save time

What happens when the person who answers your phone gets ill or goes on holiday?

How do I get started?

Overflow call answering*

Your calls only come through to us when you or your receptionists are unavailable to take them (e.g. on another call, in a meeting, at lunch).

Virtual Receptionist / Switchboard

All your calls come directly through us, leaving you free to get on with your day. Read more about our virtual receptionist service.

24/7 Call answering

We can be there when your customer needs you most, whether its a plumbing emergency or urgent service call out. Read more about our 24/7 Call answering service.

* Just want your phones covered if disaster strikes or you phones go down? Check out our Business continuity service

Roll over any unused calls

If you have a quiet month, we won’t penalise you.

Free Call Transfers

Unlike many of our competitors all of our call answering options come with FREE call transfers.

Switch between services anytime

You can effortlessly switch between our virtual receptionist and overflow call answering services.

Bespoke fixed fee call plans

Text messaging, orders and payments logging in your ecommerce system, enquiries logged into your CRM system and much more…

Lead qualification

We’ll take that tricky first conversation in our stride so you don’t have to.

Virtual numbers

Geographic numbers, 0800 numbers and 0844 local rate numbers rapid set up to meet your business needs.

Business continuity

For as little as £2.25 per day you can enjoy the peace of mind that Verbatim’s call answering service brings. But with so many options to choose from how do you pick the service to suit your needs?

Simple really: just call us. With over 21 years in the industry we’re well placed to advise you how to get the best from a call answering service and design a bespoke package to suit your needs.

Ring us now on 01635 576070 or

Overflow call answering*

Your calls only come through to us when you or your receptionists are unavailable to take them (e.g. on another call, in a meeting, at lunch).

Virtual Receptionist / Switchboard

All your calls come directly through us, leaving you free to get on with your day. Read more about our virtual receptionist service.

24/7 Call answering

We can be there when your customer needs you most, whether its a plumbing emergency or urgent service call out. Read more about our 24/7 Call answering service.

* Just want your phones covered if disaster strikes or you phones go down? Check out our Business continuity service

Roll over any unused calls

If you have a quiet month, we won’t penalise you.

Free Call Transfers

Unlike many of our competitors all of our call answering options come with FREE call transfers.

Switch between services anytime

You can effortlessly switch between our virtual receptionist and overflow call answering services.

Bespoke fixed fee call plans

Text messaging, orders and payments logging in your ecommerce system, enquiries logged into your CRM system and much more…

Lead qualification

We’ll take that tricky first conversation in our stride so you don’t have to.

Virtual numbers

Geographic numbers, 0800 numbers and 0844 local rate numbers rapid set up to meet your business needs.

Business continuity

For as little as £2.25 per day you can enjoy the peace of mind that Verbatim’s call answering service brings. But with so many options to choose from how do you pick the service to suit your needs?

Simple really: just call us. With over 21 years in the industry we’re well placed to advise you how to get the best from a call answering service and design a bespoke package to suit your needs.

Ring us now on 01635 576070 or

How does it work?

247 answering@2x

Your phone rings

You leave it to us to carry on with your day

lead qualification

If it's a VIP caller

Your Verbatim PA will recognise them and speak to them accordingly.

Verbatim telephone answering service

If it's a new caller

Your Verbatim PA uses your preferred greeting to welcome the caller and quickly works out how they can help

Virtual receptionist

Your Verbatim PA goes to action

  • Checking your diary
  • Booking appointments
  • Taking a message
  • Qualifying leads
  • Processing an order
  • Connecting calls to you

Virtual receptionist

Happy Customers

Every conversation ends with a happy caller and not a moment stolen from your day.

247 answering@2x

Your phone rings

You leave it to us to carry on with your day

lead qualification

If it's a VIP caller

Your Verbatim PA will recognise them and speak to them accordingly.

Verbatim telephone answering service

If it's a new caller

Your Verbatim PA uses your preferred greeting to welcome the caller and quickly works out how they can help

Virtual receptionist

Your Verbatim PA goes to action

Checking your diary
Booking appointments
Taking a message
Qualifying leads
Processing an order
Connecting calls to you

Virtual receptionist

Happy Customers

Every conversation ends with a happy caller and not a moment stolen from your day.

Get a quote

Start a 30 day trial with 100% money back guarantee (99% of people who try us, stay with us) Don’t delay call us today on 01635 576070 or fill in the form and we will be in touch:




We promise we will never share your information with third parties – see privacy policy.

What makes Verbatim different?

Pricing Icon

Pricing

We are the only company that allows rollover of unused calls and ALL transfers are included.

South England based icon

South England based

Proud to be British

No Script Icon

No script

Every conversation as if we are in your office

industry expert icon

Industry experts

We know how to talk your industry talk

tailored call answering service

Tailored to you

More than call answering. We can do everything from taking orders to managing your diary

30 day trial icon

30 day trial

Plenty of time to get to know if we are right for you.

Pricing

We are the only company that allows rollover of unused calls and ALL transfers are included.

NO HIDDEN EXTRAS

No script

Every conversation as if we are in your office

Tailored to you

More than call answering. We can do everything from taking orders to managing your diary

South England based

Proud to be British

Industry experts

We know how to talk your industry talk

30 day trial

Plenty of time to get to know if we are right for you.

TRY US RISK FREE

What our clients say about us

Natasha Kearslake Organic P&O Solutions

I now have a professional receptionist service that I am proud to recommend

The service is superb. I now have a professional receptionist service that I am proud to recommend to family, friends and associates in the knowledge that they too could benefit from the peace of mind that they will always be represented well to their clients, prospects and suppliers.

Natasha Kearslake,
Organic P&O Solutions

Jason Lloyd ISAMS

An amazing service and a great bunch of friendly people to work with.

We started using Verbatim a few years ago and haven’t looked back since. As we’ve grown as a company it has been reassuring having Verbatim there taking our calls, ensuring we’re not missing anything important and being there when we need them.

Jason Lloyd,
ISAMS

I now have a professional receptionist service that I am proud to recommend​

The service is superb. I now have a professional receptionist service that I am proud to recommend to family, friends and associates in the knowledge that they too could benefit from the peace of mind that they will always be represented well to their clients, prospects and suppliers.

Natasha Kearslake,
Organic P&O Solutions

An amazing service and a great bunch of friendly people to work with.

We started using Verbatim a few years ago and haven’t looked back since. As we’ve grown as a company it has been reassuring having Verbatim there taking our calls, ensuring we’re not missing anything important and being there when we need them.

Jason Lloyd,
ISAMS

30 days to make up your mind

with the best guarantee in the market

A 30 day, 100% money back guarantee giving you a risk free taster period

or chat live with Olivia from the bottom right of your screen right now

30 days to make up your mind

with the best guarantee in the market

A 30 day, 100% money back guarantee giving you a risk free taster period

or chat live with Olivia from the bottom right of your screen right now