We’re chuffed to announce that Verbatim has bagged the Best Virtual Assistant Services Award from the B2B review platform Clutch.
23 years ago we set out on a mission to ensure our clients would never miss an important call again. Today, our core values remain the same – provide an exceptional customer experience, for the best price possible, with no hidden costs.
An award-winning Newbury company has been featured in a TV programme broadcast nationally and being repeated in May. Telephone answering service Verbatim was featured on Sky C212 and the BBC’s business channel on C401 on Tuesday this week, in a high profile programme about effective business communications. The programme is being repeated on Sunday May […]
David Cameron’s Aspiration Economy is already underway, being led by UK’s growing band of Entrepreneurs We are getting our entrepreneurial streak back in the UK: last year the rate of new business creation was faster than any other year in our history. One local entrepreneur knows just what it takes to buck the trend and […]
I am sure we have all said that from time to time. No matter whether you are a business owner, director, manager or executive, you have important tasks that need your undivided attention and ‘protected time’, says Verbatim Call Centres Director Graham Hill. “When Gavin Peck and I set up Verbatim Call Centres in 1997, […]
How does a small but very ambitious start-up present a professional image to both its customers and its freelance sales agents without spending a fortune? As BinB correspondent Peter Jump discovered, for party plan-based nursery retail business, Truly Madly Baby , the answer is to use Verbatim, the phone answering service.co.uk. This ensures every call […]
How often have you missed out on a piece of business because you weren’t able to respond quickly enough to a customer’s call? How often have you felt frustrated at being unable to contact someone by phone? Or wasted valuable time negotiating a baffling list of callcentre menus only to be put through to voicemail? […]
In a recent survey, Verbatim asked their customers to rate their services. Not only did they receive an exceptionally high response rate, the survey returned some very positive feedback. In the process, Verbatim also managed to raise a healthy £300+ for a local Berkshire charity.