When it comes to business, there is nothing better than personal service. Using an independent company for your call answering needs can be hugely rewarding – and get you better service too.
Discussing Brexit with UK small business owners.
Have you ever thought about what your mobile phone might look like in 5 years or how much technology might have changed? Let’s look into the future
If you are an IT Consultant overwhelmed by high call volumes in a entrepreneurial world full of competition, take a look at our Call Answering Service
No matter what size your business is, having a receptionist is a huge advantage. Not only does it free up your time as a business owner to do more important things (like the activities that make money), but it ensures your business is presenting a sleek, professional image to the outside world.
If you run a business, odds are you do some form of lead qualification. You might not call it exactly that, or even realise you’re doing it – but you wouldn’t be running a successful business if you weren’t.
The year is 2019, and you could easily be forgiven for thinking that the telephone is dead. Oh sure, we’re all basically superglued to our mobiles, but out of all the things we use them for, making phone calls doesn’t even break the top 10 list. When it comes to business, it can feel as though we are all being pushed to communicate via chatbots, social media, emails and even instant messaging, instead of picking up the phone.
For a long time now, it’s been a rule of basic telephone etiquette to answer within three rings. It’s one of those unwritten rules of the industry, but why? Why is the third ring the most important?
On an average day, how many times would you say your phone rings? Now ask yourself, how many of those calls get picked up, and how many of them get left to go to voicemail, cut off, or just missed altogether? Missing just 2 phone calls a week can lead to 104 missed opportunities every year, and £90 million in lost revenue worldwide. If you had a call answering service, what difference would it make to your business?