About us

Meet some of our customer service team

Our success is down to the carefully picked team of receptionists we employ to be the face of your business.

Jess

Since joining Verbatim in 2008, Jess has completed her NVQ Level 3 qualification in Customer Service and she is constantly upgrading her skills to better serve our clients. She is great at balancing a highly professional approach to everything she does with a friendly and fun personality making her a joy to work with.

“One of the the things I enjoy the most, and that has kept me here for so long, is the people I work with”

Sophie

Sophie has been with the Verbatim team since 2011 and is qualified to NVQ Level 2 in Customer Service. She lights up our office with her bubbly personality and enthusiasm, and is also hard-working and conscientious. Sophie’s catchphrase is ‘Okie dokie’, which perfectly sums up her can-do attitude.
“I love working for Verbatim because we make a great team and everyone is so friendly. We really are very much like a family — we don’t just get along well at work, we also meet outside of work.”

Ann

Ann is one of Verbatim’s veterans, joining us back in 1998 and is qualified to NVQ Level 3 in Customer Service. She adores what she does, and is known for her dedication, hard work, and for going the extra mile for our clients and their callers.

“One of our clients runs a clinic with one treatment room, but due to a software glitch it was double-booked. It fell to me to unravel the clash, [by] tracking down the patient’s father to get his daughter to phone the clinic. Mission accomplished, and all before 11am!”

Join us!

Our success is built on our excellent team of customer service professionals. We are always on the look out for exceptional individuals to join us and in return we offer a great salary and benefits and a warm and welcoming environment to work in

How web chat can help IT consultants

Get a quote

 Start a 30 day trial with 100% money back guarantee (99% of people who try us, stay with us) Don’t delay call us today on 01635 576070 or fill in the form and we will be in touch: 




    We promise we will never share your information with third parties – see privacy policy.