Virtual Phone Numbers
Phone numbers for every location and every situation
Virtual Phone Numbers
Geographic, Nationwide, local rate, and freephone numbers from only £5.99 per month.
Features included with our service
Call statistics including calls missed
Call statistics including calls missed
Divert to voicemail
Divert to voicemail
Missed call alerts by text or email
Missed call alerts by text or email
Call whisper and call blocking
Call whisper and call blocking
Take control of who you speak to. Our call whisper service will let you know if a call is coming from one of our virtual numbers, so you can answer it accordingly. We can even block numbers you don’t want to receive calls from.
Time based routing
Time based routing
Advanced call management
Advanced call management
Unlike most providers, we offer complex call routing options as part of our standard package.
Redirecting overflow calls to our call answering service, tiered call diverts to allow you to receive multiple concurrent calls and time based routing are all included free of charge.
Optional features
Interactive Voice Response
Interactive Voice Response
Call recording
Call recording
Frequently asked questions
How long does it take to set up?
For a single number redirected to a mobile or landline, you can be ready to go in as little as 5 minutes.
For something a little more complex, incorporating features such as time base routing and advanced call management, it may take a little longer, but our expert account handlers are there to guide you at every step of the way and will have you up and running in no time at all.
How long is the contract?
We take your calls from 8am-6.30pm Monday-Friday and 9am-2pm on Saturday.
Outside these hours we offer a free unlimited voicemail to email service.
We also offer a 24×7 service which operates 365 days a year including Christmas and all UK bank holidays.
Do you charge for changing my redirect number?
First of all, you choose which calls you’d like us to answer.
You can leave all your calls to us, or only have us step in when you’re unavailable to take it yourself. You may be on another call, in a meeting, or just out for a spot of lunch.
Just let us know which calls you’d like diverted to us and over what hours and we’ll get to work supporting you straight away.
Simple.
Are there any other charges I should be aware of?
It’s a very simple process at your end and there is no extra technology. All you need to do is to contact your telephone provider to arrange a call diversion facility on your account. Or if you prefer we can call them on your behalf.
Set up is simple and we have most accounts up and running within 24 hours. In fact, very often in less time than that.
Can I route to a Voip number?
Your calls will be picked up by one of our experienced call handlers. Every one of our small team is fully trained, friendly and professional by nature and they’ll be well briefed on about your company and regular callers before they handle your calls.
Our team is full of exceptional people. They are the life of the business, and we treat them accordingly.
As a result, our staff turnover is tiny, which means our call handlers have all the experience you’re looking for when you’re not answering calls yourself.
As many of our clients have told us, with our team “you can hear the smiles”.
How many concurrent calls can I receive?
Outsourcing your calls is far more flexible than recruiting in-house, as you can adapt the amount of work you need from us as often as you like. Not to mention the fact it cuts out the cost and resource-heavy recruitment process entirely.
Can I port existing number?
How we answer your calls is entirely up to you.
We work with an extensive range of companies, all with very different approaches to answering calls.
