Verbatim Telephone Answering Service

Could missed calls be costing you business?

Try us for 30 days and if you’re not completely satisfied we’ll give you your money back.

Verbatim Telephone Answering Service

Could missed calls be costing you business?

Try us for 30 days and if you’re not completely satisfied we’ll give you your money back.

Our telephone answering services

Call handling by a team of friendly and professional, UK based virtual receptionists

Verbatim telephone answering service

Telephone
answering

Personalised call answering options providing coverage for as little as one phone call a day through to manning your busy phones 24/7.

Virtual receptionist

Virtual
receptionist

Your own team, full office hours with diary management and order taking options included, from as little as £2.25 per day.

24/7 call answering

24/7 call
answering

Our 24/7 emergency call answering service means you’re there for your customers when it matters most, without you even needing to be involved.

lead qualification

Lead
qualification

We’ll take that tricky first conversation in our stride so you don’t have to.

Other services we offer

Business continuity and disaster recovery call answering service with immediate switchover.

Geographic numbers, 0800 numbers and 0844 local rate numbers rapid set up to meet your business needs.

What makes Verbatim different?

Pricing Icon

Pricing

We are the only company that allows rollover of unused calls and ALL transfers are included.

South England based icon

South England based

Proud to be British

No Script Icon

No script

Every conversation as if we are in your office

industry expert icon

Industry experts

We know how to talk your industry talk

industry expert icon

Tailored to you

More than call answering. We can do everything from taking orders to managing your diary

30 day trial icon

30 day trial

Plenty of time to get to know if we are right for you.

Pricing

We are the only company that allows rollover of unused calls and ALL transfers are included.

NO HIDDEN EXTRAS

No script

Every conversation as if we are in your office

Tailored to you

More than call answering. We can do everything from taking orders to managing your diary

South England based

Proud to be British

Industry experts

We know how to talk your industry talk

30 day trial

Plenty of time to get to know if we are right for you.

TRY US RISK FREE

Some of the clients we work with

VW Group Logo
Zenith logo
nrg networks logo
Berkshire Community Foundation Logo
Knight Frank Logo
London Overground logo

99% of people who try us, stay with us

100% money back guarantee. Don’t delay call us today on 01635 576070 or fill in the form:



We promise we will never share your information with third parties – see privacy policy.

What our clients say about us

Natasha Kearslake Organic P&O Solutions

I now have a professional receptionist service that I am proud to recommend

The service is superb. I now have a professional receptionist service that I am proud to recommend to family, friends and associates in the knowledge that they too could benefit from the peace of mind that they will always be represented well to their clients, prospects and suppliers.

Natasha Kearslake,
Organic P&O Solutions

Jason Lloyd ISAMS

An amazing service and a great bunch of friendly people to work with.

We started using Verbatim a few years ago and haven’t looked back since. As we’ve grown as a company it has been reassuring having Verbatim there taking our calls, ensuring we’re not missing anything important and being there when we need them.

Jason Lloyd,
ISAMS

I now have a professional receptionist service that I am proud to recommend​

The service is superb. I now have a professional receptionist service that I am proud to recommend to family, friends and associates in the knowledge that they too could benefit from the peace of mind that they will always be represented well to their clients, prospects and suppliers.

Natasha Kearslake,
Organic P&O Solutions
Slide 2 Heading

An amazing service and a great bunch of friendly people to work with.

We started using Verbatim a few years ago and haven’t looked back since. As we’ve grown as a company it has been reassuring having Verbatim there taking our calls, ensuring we’re not missing anything important and being there when we need them.

Jason Lloyd,
ISAMS
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News and resources

Christmas gnome on a snowy branch
Verbatim’s 12 Days Of Christmas

At Verbatim we love Christmas time, so we have made up our own little 12 Days of Christmas carol. Our call answering services are flexible and comprehensive, designed to give you all the support you need during the festive season.

Champagne bucket and glasses
Christmas Is Coming – And So Are Christmas Parties!

With staff busy enjoying the festive season, a call answering service can help support your business by providing a consistent, professional service. You can truly enjoy Christmas in the knowledge that your business is safe and sound.

Frequently asked questions

Statistics show that on average, businesses miss 15% of their incoming calls. Of those callers, 80% won’t try again if they got the engaged tone, and 70% won’t leave a voicemail.

Sound familiar?

If you’re doing everything you can on the marketing front to attract the right people’s attention, but then miss their call when they do get in touch, what’s the point?

Work with a call answering service and you’ll never miss a sales enquiry or an important client call again.

Your calls will be picked up by one of our experienced call handlers. Every one of our small team is fully trained, friendly and professional by nature and they’ll be well briefed on about your company and regular callers before they handle your calls.

Our team is full of exceptional people. They are the life of the business, and we treat them accordingly.

As a result, our staff turnover is tiny, which means our call handlers have all the experience you’re looking for when you’re not answering calls yourself.

As many of our clients have told us, with our team “you can hear the smiles”.

First of all, you choose which calls you’d like us to answer.

You can leave all your calls to us, or only have us step in when you’re unavailable to take it yourself. You may be on another call, in a meeting, or just out for a spot of lunch.

Just let us know which calls you’d like diverted to us and over what hours and we’ll get to work supporting you straight away.

Simple.

Yes. You’ll find us in West Berkshire on the outskirts of Newbury. Feel free to drop by for a visit.