About us
Our story
Verbatim came to life 25 years ago, born out of the frustration of the lack of a reliable and flexible telephone answering offering for business owners.
Outstanding customer service, that is. At the time I was making a living publishing a number of local business directories. The majority of my time was spent on the phones, selling advertising space.
There was one contact, let’s call him Bob, who was always too busy to pick up his phone. It took a near age to get a message over to him.
Until one day that is, when my call got picked up on the first ring. Not by Bob, though, but a very helpful lady who got to the bottom of my enquiry in minutes.
I presumed Bob had employed an extra pair of hands, but as it turned out, he’d actually outsourced all his calls to an external company.
Immediately I knew this was a line of business I had to pursue.
Here was my chance make a real difference in an area I truly cared about.
Verbatim was born.
Of course, this was back in 1997 when call answering wasn’t the mass market affair it is today.
And we still use bespoke call answering software to this day (though it’s changed a great deal in 20 years).
This is a far cry from the unaccommodating “off the shelf” software used by so many other call answering firms and lets us tailor how we handle calls to our clients’ every need.
Take a moment to get to know the whole team and discover who could be answering your calls:
30 days to make up your mind
with the best guarantee in the market
A 30 day, 100% money back guarantee giving you a risk free taster period
or call 01635 576070
or chat live with Olivia from the bottom right of your screen right now
30 days to make up your mind
with the best guarantee in the market
A 30 day, 100% money back guarantee giving you a risk free taster period
or call 01635 576070
or chat live with Olivia from the bottom right of your screen right now
