Virtual Phone Numbers

Phone numbers for every location and every situation

Geographic, Nationwide, local rate, and freephone numbers from only £5.99 per month.

Virtual Phone Numbers

Phone numbers for every location and every situation

Geographic, Nationwide, local rate, and freephone numbers from only £5.99 per month.

Features included with our service

We offer a host of features with every virtual number to tailor it perfectly to your business needs.
Call Statistics
Call Statistics

Call statistics including calls missed

Call statistics including calls missed

Vital data on all your phone activity at your finger-tips, You can ensure you’re not missing calls and if you’re using the number for a marketing campaign you can also see how effective it is.
call transfer icon
call transfer icon

Divert to voicemail

Divert to voicemail

If you can’t take the call yourself then you can redirect the call to your voicemail. Better still you can use our virtual receptionist service and never miss another call again!
Call alerts
Call alerts

Missed call alerts by text or email

Missed call alerts by text or email

If you ever do miss a call, we’ll let you know by email or text straight away so you never miss a potential sale or an important customer.
call blocking
call blocking

Call whisper and call blocking

Call whisper and call blocking

Take control of who you speak to. Our call whisper service will let you know if a call is coming from one of our virtual numbers, so you can answer it accordingly. We can even block numbers you don’t want to receive calls from.

time based routing
time based routing

Time based routing

Time based routing

Do you regularly work from home on a Friday, or are you always on the road on a Wednesday? Time based routing means you can receive your calls wherever you are and to whatever number you wish.
advanced call management icon
advanced call management icon

Advanced call management

Advanced call management

Unlike most providers, we offer complex call routing options as part of our standard package.

Redirecting overflow calls to our call answering service, tiered call diverts to allow you to receive multiple concurrent calls and time based routing are all included free of charge.

Optional features

Interative Voice Response
Interative Voice Response

Interactive Voice Response

Interactive Voice Response

We can even set up an interactive voice response system (IVR) so that your customers can be routed according to the department they need or the type of query they have. Get in touch today and we can explore the options with you.
Call recording
Call recording

Call recording

Call recording

If you need to keep recordings of your calls for regulatory reasons, for training purposes or to ensure you offer the best customer service at all times, we can provide this add on too.

Frequently asked questions

For a single number redirected to a mobile or landline, you can be ready to go in as little as 5 minutes.


For something a little more complex, incorporating features such as time base routing and advanced call management, it may take a little longer, but our expert account handlers are there to guide you at every step of the way and will have you up and running in no time at all.

We take your calls from 8am-6.30pm Monday-Friday and 9am-2pm on Saturday.

Outside these hours we offer a free unlimited voicemail to email service.

We also offer a 24×7 service which operates 365 days a year including Christmas and all UK bank holidays.

First of all, you choose which calls you’d like us to answer.

You can leave all your calls to us, or only have us step in when you’re unavailable to take it yourself. You may be on another call, in a meeting, or just out for a spot of lunch.

Just let us know which calls you’d like diverted to us and over what hours and we’ll get to work supporting you straight away.

Simple.

It’s a very simple process at your end and there is no extra technology. All you need to do is to contact your telephone provider to arrange a call diversion facility on your account. Or if you prefer we can call them on your behalf.

Set up is simple and we have most accounts up and running within 24 hours. In fact, very often in less time than that.

Your calls will be picked up by one of our experienced call handlers. Every one of our small team is fully trained, friendly and professional by nature and they’ll be well briefed on about your company and regular callers before they handle your calls.

Our team is full of exceptional people. They are the life of the business, and we treat them accordingly.

As a result, our staff turnover is tiny, which means our call handlers have all the experience you’re looking for when you’re not answering calls yourself.

As many of our clients have told us, with our team “you can hear the smiles”.

Outsourcing your calls is far more flexible than recruiting in-house, as you can adapt the amount of work you need from us as often as you like. Not to mention the fact it cuts out the cost and resource-heavy recruitment process entirely.

How we answer your calls is entirely up to you.

We work with an extensive range of companies, all with very different approaches to answering calls.