The call answering professionals: Over 23 years of virtual receptionist experience

blog & resources

The Changing World of Work

Here you can find a range of articles and resources about the changing world of work, including business commentary, news, tips and advice.

Why 3 is the magic number for answering the phone

Why 3 Really Is The Magic Number

For a long time now, it’s been a rule of basic telephone etiquette to answer within three rings. It’s one of those unwritten rules of the industry, but why? Why is the third ring the most important?

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