Here you can find a range of articles and resources about telephone answering and advice on how to answer the phone.
If you’re spending more time on the phone than you would like to be, can’t always answer calls because you’re too busy, or just want to make sure all of your customers get a good first impression of you, then a call answering service is for you.
At Verbatim, we believe that bespoke is the only way to approach call answering. Every single client we work with is unique, and so is our approach. We don’t use scripts, so your customers will feel like they are speaking to a real person
Many businesses use free trials as an incentive to attract new customers. They will ensure best possible treatment and service are offered during the trial. Once on board, they will rely on the clients ‘laziness’ to keep them.
Being an IT consultant is a challenging job, and one that is often viewed as a lot simpler than it actually is. Have you ever considered using a call answering service to help you provide support to your customers while running your business efficiently?
When working in a legal firm, time really is important. With phone lines always ringing, how can a firm of solicitors be sure they are always on top form?
At Verbatim, we understand how difficult it can be to answer the phone all the time – which is where we can help. Using a call answering service helps you focus on your clients still while dealing with your admin
Time is precious for an accountant – and more importantly time is money. Hiring a virtual receptionist and call answering service can relieve the strain
Outsourcing business call handling will free up your time while retaining customer loyalty and improving your brand reception
Find commonly asked questions (and their answers) about Verbatim’s Phone Answering Service here.
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