Here you can find a range of articles and resources about telephone answering and advice on how to answer the phone.
If you’re looking for an alternative to eReceptionist, you’re in the right place. Did you know that Verbatim Phone Answering can offer you a trusted Virtual Receptionist Service?
Five rings might signify all that is great about the Olympics, but did you know if you leave your telephone to ring five times you have probably already lost that business?
Businesses must make sure they have a full range of communications channels open for their customers – including telephone answering and web chat services.
You may be longing for a holiday but is your business ready for it? You’ll want to make sure your workload is looked after whilst you’re away. Here’s how Verbatim can help you to take that precious time off.
Here at Verbatim we have experience in helping recruitment firms manage their busy days. This could be through implementing a call answering service, providing a virtual PA system or setting up web chat answering.
Time is precious for an accountant – and more importantly time is money. And clients have come to expect high-quality interaction whether it’s on the phone or messaging. Here’s how outsourcing call-answering and web-chat services can help.
When working in a legal firm, time really is important. With phone lines always ringing and messages constantly pinging, how can a firm of solicitors be sure they are always on top form? Here’s how our call answering and web chat service can help.
When it comes to watching great films and TV programmes, we especially love those that feature some pretty amazing receptionists! Here are some of our favourites, who do their jobs with amazing flair and style – although some of their working practices are slightly questionable, to say the least!
Nobody enjoys listening to voicemails. Okay, maybe that sweet one from nan wishing you a happy birthday sparks some joy. But for the most part,
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